EEOC Gives Direct Line to ASL Speakers

Persons who are deaf and hard of hearing whose primary language is American Sign Language now have a direct line to EEOC staff to air their discrimination concerns.

In an announcement on Friday, the EEOC said that it has launched a new service to enable those persons to communicate directly with agency staff about discrimination issues they may be facing.

EEOC information intake representatives who are fluent in ASL will be available to answer questions and guide callers through the process of filing a charge of discrimination using videophones, the announcement said.

Previously, individuals who were deaf and or hard of hearing relied on an interpreter using relay services when they contacted EEOC. Now this new system provides direct access to an EEOC employee who can answer the caller’s question in ASL over a videophone.

Read the EEOC’s announcement here.


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